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  • Everybody wants to know...

    Nope, no the new SVs! Hah something a bit closer to home.

    Everyone was talking helmets the other day and I would like to share a story.

    I purchases a slightly used Shoei helmet off of ebay for the express purpose of painting it to match my bike.

    I got the helmet in the box with the warrantee card. It really was like new. I promptly sent it to my painter who lost some pieces putting it back together.

    I called SHoei and explained the situation. They asked me to send it back to them at my expense for shipping and they would take a looka t it. So swallowing what I thought was going to be a chastising and subsequent charging to fix what I had broken I packed it up and sent it to them.

    To make a long story short, they not only replace the missing bits, but they wnet ahead put it all together, replaced a worn part, inspected it for safety and shipped it back to me no charge with a nice letter explaining exactly what they did.

    Talk about customer service. So for $18.50 I got a certified from Shoei helmet and they got mucho good Karma.


    Now the only other helmet company I could think of that would do this is maybe Arai.

    Anyone else have a great customer service story from HJC? Sumoy? Etc.

    I will probably never buy another brand helmet again. It has been a couple of days and I am still floored.
    Had a 98 Black TLS (Stolen)
    Now I have a 99 Red TLS (Red goes faster anyways!)

  • #2
    I'll post pics this weekend.
    Had a 98 Black TLS (Stolen)
    Now I have a 99 Red TLS (Red goes faster anyways!)

    Comment


    • #3
      this weekend
      TLOTM:
      May 2003
      August 2004

      Comment


      • #4
        Oh, and


        I love Shoei too Here is my old school VFR yellow one

        It is soon to be replaced though
        TLOTM:
        May 2003
        August 2004

        Comment


        • #5

          I guess we all deserve a break once in a while don't we?

          Go Shoei!
          If You're Not Living On The Edge, You're Taking Up Too Much Space


          [SIZE=1][B][COLOR=firebrick]
          Show Mods: HammerIt TLR/R Fairing, Tail and Undertail, Hugger and Fender * Custom

          Comment


          • #6
            I have two helmets that I ride with...
            The first one I bought was an Arai Rapide L with excellent venting on the front, however, it was very cold in the winter...
            So I got a Shoei X8-spIII and I was suprised how well it was ventilated with just the small openings it had!
            I mean the flow of air keeps me just as cool and its pretty easy to breath even in the heat and humidity over here (Japan).
            The only thing that is getting on my nerves are the plastic screws that Shoei uses to hold the tooless face sheild mechanism together with, because in just a few short months I've had to work on the damn thing four times so far (and that's not easy when the instructions are in Japanese). One time it happened when I was at the shop I bought it from and they fixed it but I couldn't watch them cause they took it into a back room (they were either pissed at it or gave me a new one, who knows)
            Just a few mods:

            Silver, the fastest color!

            On the inside - HID type bulbs, K&N filter, Iridium ix plugs, 16T front sprocket, Coerce billet sprocket cover, Yosh re-map +5, +5, +5 11 o'clock, Scorpio SE-i500 system from my GB and an ATRE.

            On the outside - TLR forks, front carbon fender, 5/8th master brake cylinder, black SS brake lines (frnt & rear), braking waves all around with Ti bolts, Brembo gold front calipers & a busa gold rear caliper, flush mount signals (frnt & rear), ZG DB scr

            Comment


            • #7
              Had a HJC Spiderman bought for me at Xmas. Noticed a couple of weeks ago the strap was starting to fray slightly from pulling it thru the D rings - It wasn't much and wasn't a safety issue They have replaced the complete helmet at no charge plus sent a tinted visor worth 30 ($45) for the inconvenience. My local dealer(whom it was purchased thru) also gave me a couple of baseball caps, key fobs,stand puck and some golf balls for as he put it "the pissing about".
              You can't beat good service and it's worth paying a bit more for your kit if you get this sort of backup!
              God put me on this earth to accomplish a certain amount of things. Right now I am so far behind I will never die!

              The best gift you can give your children is your time........ride safe

              If God didn't want us to eat meat he would have made cows vegetables

              Comment


              • #8
                great to hear they handled you like a pro
                2002 TLR B/W . Yoshimura bolt on Titanium cans. Yosh box remap. Joe V airbox mod. plug in TRE. 17/41 sprockets. Zero Gravity double bubble screen. fan switch. HyperPro steering damper. Extreme Graphic Top Gun undertail. Ohlins rear shock.

                Gear: Arai Quantum f. Joe Rocket GPX 1pc suit. Alpinestars Super Tech boots. Alpinestars GP-1 gloves----always wear it all

                <a href="http://www.wunderground.com/US/CA/San_Ramon.html">
                <img src="http://banners.wunderground.com/banner

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                • #9
                  It's good to hear stories like this in todays world.
                  RIP Ron
                  Sept. 12 2004

                  Comment


                  • #10
                    I prefer Davida helmets: http://www.davida.co.uk/

                    Just kidding...

                    Dude, GXRKLR, we have the same avatar! Except I'm on the fast blue one
                    It may be that your sole purpose in life is simply to serve as a bad example.

                    Comment


                    • #11
                      SWEET!
                      If trees could scream, would we be so cavalier about cutting them down? We might, if they screamed all the time, for no good reason.

                      Comment


                      • #12
                        Originally posted by Wondertwin
                        Dude, GXRKLR, we have the same avatar! Except I'm on the fast blue one
                        Is that from Killboy, the first weekend in August?
                        RIP Ron
                        Sept. 12 2004

                        Comment


                        • #13
                          Originally posted by GXRKLR
                          It's good to hear stories like this in todays world.
                          I've got a huge penis, You've got a huge penis, even Tim over there, yup you guessed it, huge penis. Good, now that that's out of the way, let's go ride

                          Comment


                          • #14
                            Is that from Killboy, the first weekend in August?
                            Yeah, we were both riding there with the R1 Forum at the same time... Notice the markings on the cliff face are even the same?
                            It may be that your sole purpose in life is simply to serve as a bad example.

                            Comment


                            • #15

                              So were are they
                              Originally posted by TLCURT
                              Because TL's fucking rock.

                              It's a cult thing...to own one is to love one.

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